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A teammate at St. Luke’s is much more than an employee. You’ll be working as part of a team to provide the highest patient experience found in the region. It means impacting lives of those who need your care, and their families. When you join the St. Luke’s team, you commit to providing the highest level of diligence, compassion, and attention at every impact point. To become a member of one of the highest rated healthcare institutions in the region, apply online now!

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Job Posting

Medical Records Coordinator - Full-Time 32 hours/week

Medical Record Coordinator Job Description

Reports to: Health Information Management Director

Performs scanning of documents and chart corrections of scanned documents from other departments. Acts as secondary reception for the department. Respond to incoming requests for release of information. Sends/Faxes requested information for medical records as necessary. Also responsible for responding to requests for patient health information ensuring compliance with all regulatory standards to include HIPAA.

St. Luke’s Hospital Criteria Based Performance Standards, Hospital Policies, Joint Commission Regulations and various other laws/regulations require that we assess the ongoing competency of our staff to assure that the staff maintains competency to perform their duties proficiently. Competency evaluation may include tests for knowledge, demonstration of skills and direct observation of performance.

Required Knowledge, Skills and Abilities include but not limited to:

High school diploma with 1 year of experience working in a physician office or hospital setting required. Knowledge of medical terminology helpful. Computer skills required. Ability to work independently required.

Physical/Mental Demands

Good physical and mental health required. Requires some walking, but little standing, lifting, bending, stooping, or reaching. Must have a clear speaking voice and phone skills.

Essential Functions include but not limited to:

Performs pickup of all hospital paper records. Performs departmental scanning of medical records. Performs corrections of scanned documents submitted to the medical record from other departments. Acts as scanning educator and/or liaison for HIM department. Monitors department faxing work queue. Responds to faxed/phone record requests as necessary. Completes small to moderate requests for release of information internally through ROI applications within current and/or previous electronic health record. Acts as ROI educator and/or liaison for HIM department. Responsible for monitoring all HIM department records stored in on-campus storage building. Provides walk in customer service and phone coverage. Assists with sorting of incoming department mail and routes appropriately.

The statements included as essential functions are intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Additional Information
Position Type : Full Time
Shift : Day

Contact Information
Sommar Waters (HIM) - Health Informatics Director
Medical Records
Email: sommar.waters@slhnc.org

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