St. Luke’s Mental Health & Wellness
Improving your mental well-being
Office: (828) 894-0853 • Fax: (828) 849-0150
Thabit Al-Khateeb, MD
Anna Watkins, LCSW
Improving your mental well-being requires taking the first step. As daunting as that may feel, your reaching out demonstrates tremendous courage. Finding the path to recovery can be overwhelming, which is why we have established St. Luke’s Mental Health & Wellness.
About Our Practice & ProvidersOur practice consists of a psychiatrist (MD), a master's level psychotherapist (LCSW), and a program manager also licensed in clinical social work (LCSW). The psychiatrist and psychotherapist provide services virtually (via telehealth technology) so clients can access treatment remotely from the comfort and privacy of their homes. The program manager, Katheryn Lowrie, will be available to give in-person demonstrations of how to use the technology necessary to access telehealth services.
Dr. Al-khateeb is the newest psychiatrist to join the St. Luke's team. Dr. Al-khateeb appreciates that Psychiatry allows more time to get to know his patients. He has a genuine curiosity for understanding the psychopathology behind many of the challenging mental illnesses patients suffer from so he can best help them in alleviating their suffering. He is passionate about educating people on mental health and promoting compassion, empathy, and understanding for people living with mental illness. He hopes to help minimize the stigma surrounding mental illness.
During his Psychiatry residency, he was grateful for the experience of working collaboratively with an interdisciplinary team of social workers, nurses, and psychologists. During that period, he developed his skills in administering a variety of therapeutic modalities to his patients. Dr. Al-khateeb believes his greatest strengths are his communication and interpersonal skills. These skills help him to build rapport with patients and establish trust-based solid relationships. He is dedicated to ongoing education and is always looking for ways to improve his clinical skills and stay current on the latest developments in Psychiatry.
Dr. Al-khateeb currently resides in Charlottesville, VA and often spends time in Asheville, NC to visit family. He recently completed his adult psychiatry residency training at Harlem Hospital Center in New York in June 2023. During his last year of training, he served as their Chief Resident leading his fellow residents and assisting with administrative tasks. Dr. Al-khateeb appreciates that Psychiatry allows more time to get to know his patients. He has a genuine curiosity for understanding the psychopathology behind many of the challenging mental illnesses patients suffer from so he can best help them in alleviating their suffering. He prioritizes living a healthy lifestyle and incorporates the lifestyle medicine interventions that he recommends to his patients into his own life. His colleagues and patients describe him as friendly, compassionate, and an excellent listener with a passion for minimizing the stigma that surrounds mental health challenges.
Anna Watkins is a Licensed Clinical Social Worker (LCSW) currently residing in Fayetteville, NC. From a young age, she knew she wanted to work in a field that allowed her to help others. She earned a Bachelor of Science in criminal justice with a concentration in corrections from North Carolina University. This field of study sparked her interest in micro-social work. Anna later went on to earn a Master's degree in social work with a concentration in children and family services from Fayetteville State University.
Anna is resilient, compassionate, dedicated, understanding, a good listener, and sincere. She believes that every patient should have self-centered care that aligns with the individual's goals and assists them in becoming the best version of themselves. Anna understands how difficult it may be to speak with someone about such personal issues. She offers unconditional positive regard in a warm, welcoming, and friendly environment.
Our services include:• Psychosocial assessment
• Psychiatric evaluation and diagnosis
• On-going medication management
• Behavioral psychotherapy, with an emphasis in evidence-based Cognitive Behavioral Therapy (CBT)
We treat a variety of mental health conditions including:• Anxiety
• Relationship issues
• Behavioral issues
• Substance use
• Bipolar disorder
• Mood disorders
Our practitioners see patients virtually 18 years and older.
Appointment InformationWe see patients by appointment only
Office hours are Monday - Thursday, 8:00 a.m. - 4:30 p.m. After hours appointments may be available upon request.
New Patient FormsAll new patient forms and paperwork will be completed online through St. Luke's secure patient portal, MyChart. New patient paperwork can be completed after calling St. Luke's Mental Health & Wellness and scheduling your first appointment. The link to create a MyChart account and/or complete new patient paperwork will then be emailed to you.
• Authorization for Release of Health Information Form
Patient QuestionnairesACEs Questionnaire
St. Luke's My ChartPatients can access their private online healthcare information 24/7 through MyStLukesChart.org. Patients can also use this online portal to communicate with St. Luke's Mental Health & Wellness providers. Patients will get the fasted response if they communicate their concerns or questions through this portal. Please do not use St. Luke’s online portal for emergency or urgent issues and instead access emergency services via 911 or going to emergency room.
Fees and InsuranceWe offer several options for payment of professional services. We accept checks, cash, MasterCard, Visa, Discover, and American Express. In addition, we participate in several managed care plans, including Medicare and Medicaid. For insurance plans in which we participate, we will file your claim. You will be responsible for only the co-pay, co-insurance, and deductible during your visit. Fees for services rendered are due at the time of service unless you've made prior arrangements. If necessary, we offer payment plans.
After Hours/Emergency CareSt. Luke’s Mental Health & Wellness is not a 24/7 crisis facility. If you need immediate assistance or are having suicidal or homicidal thoughts, a serious medication reaction, or any emergency, please call 911 or go to the nearest emergency room. You may also contact Vaya Health’s Behavioral Health crisis line at 1-800-849-6127 for local crisis support in Western NC. The National Suicide and Crisis Lifeline is also available by calling or texting 988 to obtain immediate mental health support by licensed clinicians at any time or day.
Lastly, RHA’s Mobile Crisis Management team can be reached at 1-888-573-1006 to have trained mental health responders sent to your location for immediate mental health assessment and intervention.
ConfidentialityWe strictly adhere to all applicable state and federal laws and regulations regarding client confidentiality, including compliance with HIPAA regulations. All client information, records, and communication are treated with the utmost confidentiality and stored securely. Client information will NOT be released to anyone without explicit written consent.
SAFETY is our priority. Exceptions to confidentiality include the below scenarios:
1) If we believe you are threatening serious bodily harm to another, we are required to take protective action, which may include notifying the potential victim, contacting the police, or seeking hospitalization for you.
2) If we believe you are at risk of causing severe harm to yourself, we may be obliged to seek hospitalization for you, or contact family members or others who can help provide protection.
3) If we have reasonable suspicion that any child, elderly person, or incompetent person is being abused or neglected, the law requires that we report this to the appropriate county agency.
4) If a court of law orders us to release information, we are required to provide that to the court.
5) If you are or become involved in any kind of lawsuit or administrative procedure where the issue of your mental health is involved, you may not be able to keep your records private in court.
Limitations of ServicePlease note, St. Luke’s Mental Health & Wellness is NOT able to provide the following services:
• Long-term disability applications
• Forensic services (i.e. custody evaluations, assessments recommended by probation, ability to stand trial)
• Neuropsychological or psychoeducational testing or evaluations for bariatric surgery
• Custody evaluations, parental assessments for use in determining custody or visitation
• DUI substance use assessments